Zhongshan Xinjia Technology Co., LTD

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Comprehensive Manufacturing Solution

OEM/ODM Services

Custom Design——Efficient Production——Flexible Production——Market support——Continuous Improvement——Cooperation Process——Design And
Validation——Sample Making——Mass Production——After-Sales Support——Intellectual Property Protection——Contact Us

After-Sales Service Content

Product Warranty: All portable espresso machines are covered by a [time-specific] warranty covering defects in materials and workmanship.

Technical support: Provide professional technical support to answer any questions you have during use.

Troubleshooting: Provide quick and effective solutions for equipment failures to help you recover as soon as possible.

Service Process

Customer Consultation: If you need after-sales service, please contact us by phone, email or online customer service.

Problem feedback: Describe your problem in detail and our customer service team will respond quickly and provide a solution.

Repair and replacement: If the equipment needs repair or replacement, we will provide the appropriate service and ensure that it is processed as soon as possible.

Cooperation

1. Distributors & Wholesalers
Trusted partners in North America, Europe, Asia, the Middle East, and beyond who help bring our products to local markets. .

2. Retail & E-Commerce Platforms
Partnering with major online marketplaces (Amazon, Alibaba), specialty coffee retailers, and department stores to ensure broad consumer access.

3. OEM/ODM Clients (Private Label & Custom Brands)
Customizing portable coffee machines for hotels, corporate gifts, outdoor brands, and coffee chains,or use by yourself.

Flexible customization solutions

Whether it's brand design or functional configuration, we can provide personalized customization solutions based on customer needs to meet their own brand requirements

Low minimum order quantity requirement

Lightweight customized design does not require a minimum order quantity, maximizing the control of customers' procurement costs

Rich industry experience

We have been engaged in the coffee industry for a long time and have rich industry experience, which enables us to offer reasonable opinions and suggestions.

Exceeding quality Assurance

Our portable coffee machine factory adopts international standard production processes and strict quality control to ensure that each coffee machine has excellent performance and durability. Our products have passed multiple international certifications and won wide trust from customers.

Perfect service concept

We have a service team of over 50 people, providing a one-stop service covering product design, technical support, product sales, and pre-sale and after-sale services. Provide customers with a pleasant and relaxing shopping experience.

Perfect after-sales service

Comprehensive after-sales support ensures that customers have the best experience during use. Whether it's technical consultation or product maintenance, our professional team is always ready to assist you.

Quality Control and Assurance

State-of-the-Art Facilities

Our modern manufacturing facilities are equipped with the latest technology and adhere to the highest industry standards, including BSCI and ISO certifications. This ensures that every product we produce meets the strictest quality and safety requirements.

Rigorous Testing

We conduct thorough testing at every stage of the production process to ensure consistency, performance, and safety. Our quality control team is dedicated to maintaining excellence in every product we deliver.

After-Sales Service

If you have any questions or needs about our products or services, please feel free to contact us at any time. We look forward to working with you and providing you with the best solutions.

+86-135-6064-9823
sales5@zsyibao.com.cn